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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Skyles

August 8, 2023

5  out of  5 rating by James Skyles
"They were able to get me the information I was looking for quickly and most politely. No harsh sales tactics or need for immediate decision."

Angie Scheel

June 13, 2023

5  out of  5 rating by Angie Scheel
"Kathy and her girls are awesome. They will work with you to get you the best insurance with your budget."

Ann Davison

May 20, 2023

5  out of  5 rating by Ann Davison
"It was a very good experience"

Karen Smith

April 18, 2023

5  out of  5 rating by Karen Smith
"Friendly service and quick response"

suhil sajini

February 7, 2023

3  out of  5 rating by suhil sajini
"They are good but the insurance is kind of expensive"

Tom Wagner

January 14, 2023

5  out of  5 rating by Tom Wagner
"Had a great experience acquiring insurance for my camera gear. Misti was perfect, professional and friendly 👍"

Patty Butler

December 30, 2022

5  out of  5 rating by Patty Butler
"So thankful for Kathy McKay State Farm Agency! Had a car incident and was stranded on the side of one of the busiest highways in Memphis! Called Kathy McKays office and they were right there to help us! Had a tow truck there within 30 minutes!!! Called us back to see if they could do anything else to help us! A special shout out to Kerre, who helped us so much ! Thank you Kathy McKay Agency, Kerre and State Farm! They certainly lived up to “ like a good neighbor, State Farm is there”!"

Robert Kelly

August 31, 2022

1  out of  5 rating by Robert Kelly
"I have been with Kathy for 25+ years and usually found her service and help with lots of issues. However, recently it seems she has cared less and less for her policy holders and has become a shill for the company. This is sad, but I feel it's time to find another agent."

Mels Candles

August 27, 2022

5  out of  5 rating by Mels Candles
"Best insurance lady around! We have had her as our agent for over a decade and will continue to trust her with our insurance"

James Barham

August 5, 2022

5  out of  5 rating by James Barham
"Great Service. Kathy and her entire TEAM have always answered any concerns or questions. Definitely one of the best State Farm Agents/Agencies we have had the pleasure of doing business with."

Dan Robinson

March 29, 2022

5  out of  5 rating by Dan Robinson
"Friendly people that treat you like family"

Richard Becerra

January 17, 2022

2  out of  5 rating by Richard Becerra
"Find it very hard to believe an insurance company doesn't have a fax machine..."

Monica Hector

December 12, 2021

5  out of  5 rating by Monica Hector
"Great service on helping me change insurance companies"

John Roberts

November 21, 2020

5  out of  5 rating by John Roberts
"Friendly staff they were courteous and efficient I was able to get my insurance needs met so far so good five stars"

Morris W

October 6, 2020

5  out of  5 rating by Morris W
"Super People!!"


March 8, 2020

5  out of  5 rating by TIMOTHY KIDD
"Great service. Great rates! Kathy is awesome!"

Carolyn Hamann

January 30, 2020

5  out of  5 rating by Carolyn Hamann
"Very down to rarth. Person."

Sarah Guerrero

September 17, 2019

5  out of  5 rating by Sarah Guerrero
"Rocked it out at Pride Night! Thanks for supporting our school!"

rays network

July 17, 2019

5  out of  5 rating by rays network
"Ruth is always there to help me with my needs"

Kassi Evans

March 24, 2019

5  out of  5 rating by Kassi Evans
"Kathy saved me over $400 a year when I bundled my home, auto and life insurance. I also got a state farm Visa credit card, which gives me reward points and cash back for paying my insurance premiums with it. Last, I got a free checking account through state farm bank so I literally do it all in one place!"

Elizabeth Keeping

March 15, 2019

5  out of  5 rating by Elizabeth Keeping
"Love Kathy, she's always on the lookout for better deals!! They know their customers by name, I love that!"

Judy Wright

February 21, 2017

5  out of  5 rating by Judy Wright
"The very best personal service I have ever received anywhere. A great bunch of people and all willing to help. Thank you."